GLG Personal Client Service Guarantees

You will always be treated with respect, dignity and professionalism.
You will have your calls and emails promptly returned, typically the same business day.
You will never have to inquire about the status of your case.
You will have 24/7 emergency access to an attorney.
You will have a trained, executive paralegal working on your file and readily available to answer your questions.
You will never be pressured into making decisions, and you will receive comprehensive and clear advice on each decision you must make.
You will receive detailed written correspondence following each court appearance or case milestone.
You will be provided clear, written Fee Agreements so there will be no ambiguity about our fees and how they are earned.
Your identity, communications and conversations will remain confidential and privileged.
You will always receive honest, diligent and hardworking effort on your case.